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Voice with MOTOROLA SB6141 SURFboard?

New Poster

Voice with MOTOROLA SB6141 SURFboard?

I've been researching the approved list of modems from Comcast from this list:

 

http://mydeviceinfo.comcast.net/

 

And the best one I can find seems to be the MOTOROLA SB6141 SURFboard:

 

http://www.newegg.com/Product/Product.aspx?Item=N82E16825390001

 

I can't find on the specification that it supports Voice.  Does anyone know if this modem support my Xfinity voice?  I have cable, internet and home phone (VOIP) through Xfinity.

 

Thanks,

George

 

Connection Expert

Re: Voice with MOTOROLA SB6141 SURFboard?

No it does not. You need an eMTA. Here's an example of a latest model;

 

http://www.amazon.com/Arris-TM822G-Touchstone%C2%AE-Ultra-High-Telephony/dp/B00721TUNS

 

There is one caveat. The first thing you should do is to call in or go to your local CC service center (the better choice) and inquire / confirm as to whether or not customer owned eMTA's (modems with phone support) are allowed to be used on the local system. Some local franchises still do not allow it and require you to rent one from CC.




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New Poster

Re: Voice with MOTOROLA SB6141 SURFboard?

Thank you very much for the quick reply.  I'll go read up on eMTA, now.

 

Thanks again,

George

 

Connection Expert

Re: Voice with MOTOROLA SB6141 SURFboard?

Good luck !




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon