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Voice service in wrong language

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Voice service in wrong language

Why did my voice mail translate into Spanish when the person left their message in English?

Official Employee

Re: Voice service in wrong language

Hi elisegould, I can take a look at this for you, can you please send me a private message with the following:

 

Name on account

Address on account

account number

Last 4 of social

 

Thank you

 

You can click on my name (ComcastPhill) and click on “Private Message Me”. 

At the top of each Forum page you will see a small envelope 

This is the icon for Private Messages, referred to as ‘PM’s’. A Private Message is a way to communicate in private, to another User, Moderator, or Administrator out of public view in the Forums.

The gray envelope icon will have a number next to it if you have any new messages waiting. 

To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.




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