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Voice mail msg.

New Poster

Voice mail msg.

I do not have voicemail.  How do I get rid of a messge on my phone that states:  "Voice mail msg. via phone co."?

Service Expert

Re: Voice mail msg.


Sam558 wrote:

I do not have voicemail.  How do I get rid of a messge on my phone that states:  "Voice mail msg. via phone co."?


If this message is displaying on the phone's screen, you will need to go into the phone's settings and find out how to delete it or disable the messaging feature...  This is not a COmcast related issue that I know of unless this is related to the "phantom" call indicator...   you can leave yourself a message and delete it, and that should clear it IF that's the underlying cause...

 

-=Ray=-




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New Poster

Re: Voice mail msg.

Thank you. I turned off Voice Mail Tone in Settings.  This worked.

Service Expert

Re: Voice mail msg.


Sam558 wrote:

Thank you. I turned off Voice Mail Tone in Settings.  This worked.


Yeah!  Happy to help!

-=Ray=-




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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New Poster

Re: Voice mail msg.

Unfortunately the message returned.  So the prior solution was short lived.  About 10 minutes.