Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,787,177

members

48

online now

1,937,671

discussions

Top

Voice mail from the web interface not working

Regular Visitor

Voice mail from the web interface not working

I have not been able to access voice mail from the web interface for months. I got tired of calling support. When I log in it says voice mail not available. But I can get it from my phone. Please help me get this fix

Cable Expert

Re: Voice mail from the web interface not working

The Comcast Cares Team has been notified and will get the right people to get it fixed.

 

Watch this post and your email for updates from the team most likely next week.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

New Poster

Phone, Internet Not working

In Katy, TX, phone and internet is not working from early in the morning.  Do you know when will it be fixed?

Problem Solver

Re: Voice mail from the web interface not working

-

 

We are looking into this matter for you.




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

Contributor

Re: Voice mail from the web interface not working

I am also having this problem. On the website my voicemail area has "Voice mail is not available." in the window. I can check voicemail from my phone but this is not so easy when I am not at home!

Contributor

Re: Voice mail from the web interface not working

Hello??? Does anyone actually monitor these forums? I continue to have this problem of voicemail not being available from the web interface. Any assistance is appreciated.

Cable Expert

Re: Voice mail from the web interface not working

When ever you have a issues specific to you, you should be making a new post for most visiblity.  You posted onto someone elses post that was already being taken care of, and that doesn't get the visibility to get your specific issue fiixed, you just interfered with the original poster.  Me Too's here don't work well.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Contributor

Re: Voice mail from the web interface not working

Now, that was really helpful.