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Voice mail clearing

Posted by
Visitor
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Message 1 of 8
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How do I clear out my voice mail

 

 

 

 

 

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Posted by
Cable Expert

Message 2 of 8
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On your phone you can press 77 while the message is playing, so you don't have to listen to the whole message.

 

You can also delete them on Xfinity Connect on the voice mail tab.http://xfinity.comcast.net/ drill to the voice mail tab and check the messages you want to delete.

 

 




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Posted by
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Message 3 of 8
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-Keisha-
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Message 4 of 8
1,994 Views

i came home and had 3 voice mails. i listened to them all and cleared them after each one played. when done i hit the star button as usual but the phone screen still says voice mail and the antenna blinks also indicating voice mail. i tried 3 x to go back into the system but it says i have no messages. i also tried the same from another phone without luck???

Posted by
Cable Expert

Message 5 of 8
1,991 Views

Hit 77 when your during playback or when you are done listening to your message, you do not need to press * afterward.




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We ask that you post publicly so people with similar questions may benefit from the conversation.

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Message 6 of 8
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the messages are cleared from the system but my phone still says there are voice mails

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Message 7 of 8
1,985 Views

just as an fyi, i also pulled the battery from the headset and reinserted it 5 mins later. no change.

also unplugged the 110v from the phone base for 5 mins. no change.

 

now, several hours later without doing anything else it just cleared itself. ???

Posted by
Problem Solver

Message 8 of 8
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I am an Retired Official Comcast Employee.
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Thanks
-Keisha-