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Voice mail access

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Voice mail access

I can't access my voice mail or any info (block numbers, recent calls) on my home phone. I called 3 days ago and they were supposed to call me back with in 48 hours and of course no calls. What I click on Voice I get this message: 

Official Employee

Re: Voice mail access

Hello afrustratedmom. I can help you with accessing your Voice services online. Please send me a private message with your full name, service address, and the username you are using to log in with. Thank you.




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I am an Offical Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
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