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Voice/data modem rental.

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Voice/data modem rental.

How do I get the voice/data modem rental off my bill?

 

Can I just buy this modem from comcast and not rent it?

 

I bought a duplicate but it did not work is there something special about the comcast voice/data modem? Like a setup code.

Service Expert

Re: Voice/data modem rental.


jmt6454 wrote:

How do I get the voice/data modem rental off my bill?

 

Can I just buy this modem from comcast and not rent it?

 

I bought a duplicate but it did not work is there something special about the comcast voice/data modem? Like a setup code.


Be very careful purchasing modems/gateways online.... even if the unit you replacedis identical, COmcast MAY not authorize it...  (TM822G is a prime example).

 

You can look at approved devices here:  http://mydeviceinfo.comcast.net/

 

Once installed you MUST activate the device and you may need to call into Comcast to get this done correctly....




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