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Voice Problems

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Voice Problems

Sometimes the people I am talking to cannot hear me.  It can happen on both of my phones.  Could it be the service or my phones?  The phones are less than a year old.

Cable Expert

Re: Voice Problems

The first to troubleshooting is to plug in a known good wired phone directly into the eMTA phone adapter and that will bypass the other phones and inside wiring in the home.  This is especially important if you have cordless phones and are having trouble with them.

 

Test with a spare phone first, and then you can decide if it's the phones / wiring in the home, or the Comcast side of the service.




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