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Voice Mail Not Logging Messages Nor Sending Email Notices

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Voice Mail Not Logging Messages Nor Sending Email Notices

Hello ,

  I have searched the forums do not see any post to fit my problem . When I go online to manage voice mails , my log shows the last voice mail I recieved was in May of 2013 , and I know I have had more since then . And I do not get notices about voice mails by email and I have triple checked the settings . It is set correctly . I need to use this service when on trips . I know I will most likely have to call Comcast , but I figured it was worth a shot to ask here . Thanks for any help . 

Ken