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Voice 2go issues

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Voice 2go issues

I'm having multiple problem with Voice 2 go phone numbers.

 

 I spend hours on the phone with comcast support, only to eventually be disonnected (and no one EVER calls me back)  or for them to tell me they need to escalate me  to tech support  and they will call me back when they've fixed it.   Needless to say, nothing ever get's fixed, but I simply cant' spend hours a day on the phone with customer service just to have no resolution.

 

Is there an e-mail address for voice 2 go support or another way to solve this problem? I am literally recieivng the worst service ever!

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Service Expert

Re: Voice 2go issues


stcynthia wrote:

I'm having multiple problem with Voice 2 go phone numbers.

 

 I spend hours on the phone with comcast support, only to eventually be disonnected (and no one EVER calls me back)  or for them to tell me they need to escalate me  to tech support  and they will call me back when they've fixed it.   Needless to say, nothing ever get's fixed, but I simply cant' spend hours a day on the phone with customer service just to have no resolution.

 

Is there an e-mail address for voice 2 go support or another way to solve this problem? I am literally recieivng the worst service ever!


When you have reached this level of frustration I reccomend doing this:

Send an email to:

we_can_help@comcast.com

Include all of your information, full name, service address, phone numbers where you can be reached easily, as well as the phone number associated with your account, your account number, and details about all the issues you have been having. Also include a link to this post.




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