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VOICE MAIL ACCT. REC INCOMING CALLS IN ERROR. LOOK UNDER "MISSED CALLS" (MOBILE)

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VOICE MAIL ACCT. REC INCOMING CALLS IN ERROR. LOOK UNDER "MISSED CALLS" (MOBILE)

If you look at my account under "missed calls" you will notice a lot of calls from a person that I do not know.  I believe there is an error somewhere. These calls come in quite often, the phone rings and when I go to answer no one is there.  When my account was first set up I had this problem and I was told that it would be taken care of.  Please can you research this and have it taken care of asap.   Thank you,  Jan Banducea