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VM stutter tone with VM turned off

Regular Visitor

VM stutter tone with VM turned off

VM off but message indicator keeps reappearing

 

Had Voicemail turned off on my Comcast phone two weeks ago line since I don't use it. Stutter dial tone and message waiting indicators keep reappearing on two different phones I've tried plugging in and then keep reappearing after I clear the indicator. Last Comcast tech helpfully told me to go read my phone manuals since it had to be the phone's fault. Could someone at Comcast actually take a look at my line instead of telling me it's  my phones tricking Comcast into providing a stutter dial tone?

 
Service Expert

Re: VM stutter tone with VM turned off

bosslater,

 

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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Regular Visitor

Re: VM stutter tone with VM turned off

Thanks for escalating. All my internet services reset a few days ago (internet and on demand TV) and when I reset the system on my end, stutter tone problem went away and has stayed away since.  I assume the two events are related, but regardless thankful annoyance is in rear view mirror.  Thanks for the help; much appreciated

Official Employee

Re: VM stutter tone with VM turned off

Hi bosslater, glad you are not longer having issues with the VM stutter tone, if the issues do arise please let me know and I will have a look on my side.

 

Thank you




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Regular Visitor

Re: VM stutter tone with VM turned off

Looks liek a residual effect from turning voicemail off. Stutter hasn't returned, light doesn't go off and my sensitive (over caffeinated?) little self isn't twitchign as a result. Thanks for the help on your end

Official Employee

Re: VM stutter tone with VM turned off

Glad to hear it bosslater, if you have any questions or concerns in the future please let us know and we will assist.

 

Thank you




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