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VM records

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VM records

I need help.  Due to unexpected legal situation with my daughter, I need to access phone records from 5 years ago.  I have been a Comcast Xfinity subscriber since 2008.  I need to examine my phone records from August 2009 to June 2010.  As of right now I cannot even access call that were made to me.  That folder is blank. I'm hoping it is up soon so I can see how far I can go back on my own.  Is there somewhere I can call or email?

Thanks in advance!

Chris

Service Expert

Re: VM records


ChrisCME wrote:

I need help.  Due to unexpected legal situation with my daughter, I need to access phone records from 5 years ago.  I have been a Comcast Xfinity subscriber since 2008.  I need to examine my phone records from August 2009 to June 2010.  As of right now I cannot even access call that were made to me.  That folder is blank. I'm hoping it is up soon so I can see how far I can go back on my own.  Is there somewhere I can call or email?

Thanks in advance!

Chris


You will need to call Comcast and speak with a CSR @ 1-800-266-2278 for this issue.

Wish you good luck in your request!

 

-=Ray=-



The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing.  Please ensure your post is in the correct Forum to begin with.  Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you.  Comcast employees are identified with RED lettered User Names.

 




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