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Update won't work. Message blocks screen.

New Poster

Update won't work. Message blocks screen.

When I turn on my computer I am told that a new version of Caller ID is available and that I must download it. I can choose not to download it, but if I do, the new version message stays on top of my screen blocking my view of any other programs I run.

 

When I do choose to download it, I get a message saying "Sorry an error has occurred." I'm told to try updating the program again and if the problem persists I should contact the application author. It also says "Error# 0"

 

This has been going on for over a week. I don't care if the caller ID doesn't work, but having the message interfere with everything else on my computer, because it can't be dismissed, is unacceptable.  What should I do?

New Poster

Re: Update won't work. Message blocks screen.

My caller ID on my TV sets has stopped working today, and the ID on my computer has never worked!  WHY?