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Unknown outgoing calls

New Poster

Unknown outgoing calls

Today, I noticed that every night at 1:45a.m., an outgoing call to 1-888-802-9580 lasting 0.09 seconds is made from our phone number. No one in our home is making these calls.
Regular Visitor

Re: Unknown outgoing calls

its probablly the national security agency checking in on your daily  calls.


luisgina wrote:
Today, I noticed that every night at 1:45a.m., an outgoing call to 1-888-802-9580 lasting 0.09 seconds is made from our phone number. No one in our home is making these calls.

 

Service Expert

Re: Unknown outgoing calls


luisgina wrote:
Today, I noticed that every night at 1:45a.m., an outgoing call to 1-888-802-9580 lasting 0.09 seconds is made from our phone number. No one in our home is making these calls.

Do you perhaps have Comcast's Home Security system installed?




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New Poster

Re: Unknown outgoing calls

We're having the same issue. Are you suggesting/aware that these calls (mine to 800-924-8696) are coming from the security system? I can't think of any other cause, so that was our assumption as well.

Service Expert

Re: Unknown outgoing calls


thewoods96 wrote:

We're having the same issue. Are you suggesting/aware that these calls (mine to 800-924-8696) are coming from the security system? I can't think of any other cause, so that was our assumption as well.


I was just asking.  Are the calls late at night and last only a few seconds?  Is that phone number tied to your security system?  Have you tried calling that phone number?  I don't have the home security system so all I can do is ask the questions.




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