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Unknown, automated 'Placed Calls' from my number

New Poster

Unknown, automated 'Placed Calls' from my number

I checked my voice mail account via Comcast.net today and just happened to look at the 'Placed Calls' pane of the Xfinity Connect: Voice web page for my account. I noticed that every day since June 21, 2012 (as far as the record will list), a call has been placed to (866) 670-3989 at 4:21pm - every day at the same exact time. No one in the household has been making these calls.

 

Otherwise, there is no problem with my service, no interruption of my service - nothing out of the ordinary. I don't understand how/why this call is being made using my number to the same number at the same time every day since June 21, 2012 - or maybe longer.

 

Any ideas?

Cable Expert

Re: Unknown, automated 'Placed Calls' from my numb

Most of the time it is a alarm system, water meter or a unit like a Tivo.

 

Unplug the telephone cord from your eMTA and see if it stops, that would indicate that some hardware is connected to your eMTA telephony modem and dialing out.




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New Poster

Re: Unknown, automated 'Placed Calls' from my numb

Thanks for the info. We do have an alarm system, so maybe this is the culprit.

Thanks, again.