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Universal caller ID to PC quit working

Frequent Visitor

Universal caller ID to PC quit working

My internet and phone were installed on 4/28/11.  On 4/29/11 I downloaded the universal caller id program for my PC.  It worked.  Today 5/4/11 it quit working.  I uninstalled the program and adobe air.  I reinstalled the program and adobe air.  It still does not work.  The tech couldn't fix it and gave me a ticket number and said someone would inform me what is happening in 24 to 72 hours.  By reading other posts on this same issue it looks like it will be quite a while before this issue is resolved.  I'm now in the waiting mode ready to hear from Comcast what the fix is.

Cable Expert

Re: Universal caller ID to PC quit working

The UCID has been down all day.  There was another post about it earlier today.

 

No ETA from Comcast.

 

This is a user to user community forum, so you won't get any answers from anyone from Comcast here.




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Frequent Visitor

Re: Universal caller ID to PC quit working

Thanks, it's working today.