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Universal Caller ID

New Poster

Universal Caller ID

Hi,

 

My Universal Caller ID has not work since 5/26/11.  I chatted with a comcast rep and powercycled the box attached to my TV and also uninstalled and reinstalled the software on the pc.  None of these solutions worked for me.  The caller id shows turned on under the ITV apps on the TV and it shows me logged in on the PC--it will even kick me out when it claims the service is unavailable and then will reconnect me when the service is available.  Could really appreciate any insight on this issue.

Cable Expert

Re: Universal Caller ID

The Comcast Cares Team has been notified and will get the right people to get it fixed.  It might be a coding issue with your account.

 

Watch this post and your email for updates from the team during the business week.




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New Poster

Re: Universal Caller ID

Thank you.

Problem Solver

Re: Universal Caller ID

MrsWhit-

 

A ticket has been setup for your issue. Someone should be contacting you soon about this matter.




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