Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,785,915

members

14

online now

1,936,552

discussions

Top

Undeleting a voice message

Frequent Visitor

Undeleting a voice message

I accidentally deleted a voice message before hearing it, and lots of it were unreadable. I went to the Trash folder, selected it and clicked "undelete". It looks like it's working, then the message reappears in Trash, not in the main area where I could listen to it.  Why isn't this working?

Problem Solver

Re: Undeleting a voice message

Frequent Visitor

Re: Undeleting a voice message

Thanks for the links, but I had not deleted it from Trash (link 1) and did not delete from my phone, but rather from my comcast phone mail on my computer.  There is an option listed to "undelete". It just didn't work.