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Unable to play voicemail messages on mac pc

Frequent Visitor

Unable to play voicemail messages on mac pc

When I go to the voicemail page it lists my voicemail but when i click on "play" nothing happens.
Official Employee

Re: Unable to play voicemail messages on mac pc

Has it worked before? Can you try it from another computer?



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Frequent Visitor

Re: Unable to play voicemail messages on mac pc

Zhou - Yes it has worked before and still does from earlier computer. Since I posted I have found a way of playing the Voice Mail by going into the Call Center and accessing the Voice Mail there. For some reason it plays OK. Also I can access in normal manner using Firefox browser. Therefore I can consider the problem solved. Thank you for responding.