Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,788,282

members

56

online now

1,938,382

discussions

Top

Unable to Display Call Records: SCC-0250

Contributor

Unable to Display Call Records: SCC-0250

IM getting the message "We are currently unable to display call records. If this problem persists, please contact Customer Service with reference code: SCC-0250", when I try and access my call logs.  Is there a system outage or is it just me?
Bronze Problem Solver

Re: Unable to Display Call Records: SCC-0250

I believe there is currently an ongoing issue with call logs being retrieved, however there is a maintenance activity planned for this evening so check again tomorrow.
Contributor

Re: Unable to Display Call Records: SCC-0250

The logs started working on either Monday or Tuesday, so all is well now.