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Two phones on the same line listening to one call

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Two phones on the same line listening to one call

Is it possible to have two phones on the same line simultaneously listen to the same call? I used to be able to do this before the transition to Digital Voice. Now it's a first-come-first-serve basis. Whichever phone answers the call controls and the other phone receives dead air.
Accepted Solution

Re: Two phones on the same line listening to one call

Thanks for replying.
After doing some testing it turns out the problem exists in the order of answering a call. If you answer with one phone #2 then pick up with phone #1 then both phones handle the call. Answer with phone #1 and pick up with phone #2 then only phone #1 handles the call and phone #2 receives dead air.
This appears to be a problem with phone #1, so I think I've got this problem covered.
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Re: Two phones on the same line listening to one call

BUMP
Bronze Problem Solver

Re: Two phones on the same line listening to one call

hello computervoodo,

 

you are able to use two phones on the same line with CDV. my wife and i speak to the inlaws this way many times each week. my inlaws phones however do not do this. i was able to determine this was a phone setting. if you wish, please email me and i will schedule a tech to visit to verify the CDV service is working correctly.

George Lunski
"Retired" Comcast Help Forums Administrator


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Frequent Visitor

Re: Two phones on the same line listening to one call

Thanks for replying.
After doing some testing it turns out the problem exists in the order of answering a call. If you answer with one phone #2 then pick up with phone #1 then both phones handle the call. Answer with phone #1 and pick up with phone #2 then only phone #1 handles the call and phone #2 receives dead air.
This appears to be a problem with phone #1, so I think I've got this problem covered.