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The wrong name appears in others' caller ID devices when I call them

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The wrong name appears in others' caller ID devices when I call them

Whenever I make a call from my landline phone (on a Comcast Account), the name of the previous owner of this phone number appears in the recipients' caller ID devices (previous owner also was a Comcast Account). So instead of my name appearing in ANYONE's caller ID device, the name of the previous owner of my current phone number appears. To date Comcast has been no help.They've even suggested the problem rests with the inbound call recipients' having programmed the previous owner's name into their phones. . . yet these people have never even heard of the previous owner, let alone programed the name of someone they've never met into their phones. 

 

Anyone help with this one?

Silver Problem Solver

Re: The wrong name appears in others' caller ID devices when I call them

there is nothing anyone here can do for that, that is comcasts issue.   it is between comcast and the old provider it was ported over from.  If they cant help send an email to the address here.

 

https://getsatisfaction.com/comcast/topics/getting_help_from_comcast_fast