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Text messaging

Contributor

Text messaging

How do you send a text to an address which is not a normal phone number but is a 5 digit number often given to join a list such as

    TEXT hello TO 55555 to join

 

 

  When I have tried from my text messaging screen I receive the following error

 

Your message to 55555 could not be delivered because the mobile number is
invalid or could not be reached. Please check the number and try again.

Contributor

Re: Text messaging

Apparently this feature is not supported, so I have sent a message to management explaing the issue and concluding by saying:

 


"Yes, somebody needs to complete the texting option or remove the statement that it is supported. It does not support sending to a 5 digit number which is a common texting option. Claim to supporting texting is misleading."

Frequent Visitor

Re: Text messaging

I've encountered the same problem.  Have they addressed a solution with you?

Contributor

Re: Text messaging

No solution has been provided, so I may try contacting them again as without this feature it makes their texting capability very weak. They should qualify in bold letters their limitation in supporting texting.

Contributor

Re: Text messaging

Are we just wasting our time when we post here, or will someone from Comcast provide a reply. It seems I have several outstanding issues with this one among the.

 

COMCAST staff  you owe us a reply as to actions being taken in providing a service which you claim to supply.