Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,787,659

members

33

online now

1,938,001

discussions

Top

Text messaging

New Poster

Text messaging

It used to be that text messaging was a choice in the email inbox. Now I can't find it and when I try to access through preferences I get a message That I have to have Xfinity Voice-WHICH I DO!

What gives?

Gold Problem Solver

Re: Text messaging

That message usually means Comcast does not have your account set up correctly. Please call them at 1-800-Comcast. Your fellow customers in these forums have no access to your account information, and Comcast does not usually answer this kind of question here.