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Telephone not working

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Telephone not working

Having trouble with my telephone if I call out no one can hear me talking and if I have incoming calls they still cannot hear me talking but I can hear them
Service Expert

Re: Telephone not working


Tonegrl wrote:
Having trouble with my telephone if I call out no one can hear me talking and if I have incoming calls they still cannot hear me talking but I can hear them

Begin by rebooting the device by pulling the power cord from the outlet and let sit for 10 seconds.  Plufgthe device back into the outlet.  It will take from 3-5 minutes for the device to reinitialize.  Once all lights are lit solid, try calling out again.

 

If this does not fix the issue(s), you should call into Comcast and register a trouble ticket for your non-working services.

 

 



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