Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,786,718

members

80

online now

1,937,304

discussions

Top

TV display

New Poster

TV display

Why does my incomeing phone calls DO NOT display on my HD tv anymore?  They did before

Service Expert

Re: TV display


johnniewhite wrote:

Why does my incomeing phone calls DO NOT display on my HD tv anymore?  They did before


If you have the X1 system, go into settings and ensure that you have VOICE notifications turned on.  If this is legacy, call into Comcast @ 1-800-266-2278 or 1-800-934-6489 and ask if the callerid Rate Code is showing on your account entitlements.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Official Employee

Re: TV display

Hi johniewhite, I apologize for your experiences please let me know if you are still having issues with your caller ID to TV.

 

Thank you




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon