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TV and phone out

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TV and phone out

My phone and one TV is out.  I was supposed to hear backfrom you yesterday.

And I heard nothing.  I was on hold with comcast this evening for a half hr and

then abrubtly disconnected.

Service Expert

Re: TV and phone out


b111 wrote:

My phone and one TV is out.  I was supposed to hear backfrom you yesterday.

And I heard nothing.  I was on hold with comcast this evening for a half hr and

then abrubtly disconnected.


You are not alone....  Since 11/1 Comcast has been having serious outtages nationwide due to some sort of crash in the provisioning/billing server system....

 

In fact, last night I lost phone service a nuber of times between the hours of 1830 & 2100..... I might also add that I also lost ability to play from DVR as the X1 network was also experiencing outtages and perofmrance issues as well...

 

If it does not recolve itself this morning, call COMCAST and let them  know....

Good Luck!
-=Ray=-




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