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Still no phone service

New Poster

Still no phone service

spouse called last night to get help. nothing. I called today and went through the same BS. Obviously had to use cell phone to contact. Lost call and have not received a call back as I gave my cell number in case. Have gone through all troubleshooting. All phone show "home line busy" and the "in use" light flashing. Very unhappy with the lack of repair. About ready to cancel ALL Comcast services.

New Poster

Re: Still no phone service

Do the online chat they fixed mine!!!!

New Poster

Re: Still no phone service

Had this service for a few months and spoke with comcast several times and still NO phone service.

 

Problem Solver

Re: Still no phone service

Try plugging a working corded phone direct to the TEL1 jack on the back of the modem.  Does that clear the line in use issue.  If not, you may have to call Customer Service to troubleshoot further.