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Someone else's phone

Regular Visitor

Someone else's phone

Since I signed up for phone service to get a better deal on the other overly priced services, I have never even hooked the phone up. However, there are hundreds of "answered" calls listed on my online account & the number is not the number I was issued. I can listen to this person's voice mails and see all of her information. I called her & told her about it. Her & I have both tried to get this fixed but, nobody in India understands what the problem is. Now, I'm getting her overdue bills & even a disconnect notice. Can somebody from Comcast PLEASE pull their head out of their hole long enough to address this issue? Preferably, someone from this country who understands simple English.