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Someone else's name is showing up on my display

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Someone else's name is showing up on my display

 I've called Comcast. I've called the manufacturerer of the phone. Neither can help.

My name is "John Doe".

The caller ID says "Frank Smith"

The phone manufacturer says its the TelCo's fault.

The TelCo said they would 'open a ticket and call within 24 hours"

 

In the meantime, friends and family and business associates are NOT responding to Frank Smith calls.

 

HELP!

Service Expert

Re: Someone else's name is showing up on my displa


Bobd2359 wrote:

 I've called Comcast. I've called the manufacturerer of the phone. Neither can help.

My name is "John Doe".

The caller ID says "Frank Smith"

The phone manufacturer says its the TelCo's fault.

The TelCo said they would 'open a ticket and call within 24 hours"

 

In the meantime, friends and family and business associates are NOT responding to Frank Smith calls.

 

HELP!


 

See if this Thread helps with your issue:  http://forums.xfinity.com/t5/Universal-Caller-ID/SOLUTION-TO-CORRECT-CALLER-ID-SHOWS-WRONG-NAME/m-p/...



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