Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,785,867

members

28

online now

1,936,536

discussions

Top

Someone else's comcast account has my phone number

New Poster

Someone else's comcast account has my phone number

I keep getting phone calls from comcast on my work phone number (not through comcast) for someone else.  They are setting up appointments, responding to phone issues (not a surprise), phone outages etc.  I called comcast and they said they couldn't do anything about it because I was not the account holder.  How do I get this to stop?

Administrator
Administrator

Re: Someone else's comcast account has my phone nu


phead wrote:

I keep getting phone calls from comcast on my work phone number (not through comcast) for someone else.  They are setting up appointments, responding to phone issues (not a surprise), phone outages etc.  I called comcast and they said they couldn't do anything about it because I was not the account holder.  How do I get this to stop?


Can you send me a private message with the phone you are having this issue and a few extra details. I can look into this for you. 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon