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Simultaneous Ring

New Poster

Simultaneous Ring

It seems that AT&T, Vonage, Century Tel, and several others have adapted the concept of having a simultaneous ring option.  What I mean by simultaneous ring is when a call comes into my Comcast phone number, I would like to set it up so that it also rings at my cell phone.  My currrent Vonage line has this ability, my old AT&T line had this also.  Why doesn't comcast?  If it does have it for RESIDENTIAL customers, i sure can't find it anywhere in the voice preferences/settings.

Cable Expert

Re: Simultaneous Ring

Comcast still is behind on advanced voice features like simultaneous ring and offering distinctive ringing.  

 

Why?  No one on this community user to user forum would ever know, but it has been brought up many times.




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New Poster

Re: Simultaneous Ring

What a shame because it is offered for business customers. http://business.comcast.com/smb/services/phone
New Poster

Re: Simultaneous Ring

So clearly it's not that Comcast is behind the times.
Cable Expert

Re: Simultaneous Ring

You specifically asked about residential service.




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New Poster

Re: Simultaneous Ring

I know I asked about residential, then you told me Comcast was behind the times. I then pointed out that they aren't behind the times because it is a service that is offered to business customers. That means that there are no technical reasons Comcast cannot provide this service to residential customers. Which still poses my original argument that Comcast needs to offer this same service to residential customers. I know it is a huge convenience to have, it is the only reason I keep my Vonage line.
Cable Expert

Re: Simultaneous Ring

Since this is a user to user community forum, your best to use another means to contact Comcast and ask them why.  

 

Comcast employees rarely appear here, ones that do have their forum user ID in red.  You are not the first to request features that are offiered only to business subscribers.




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Cable Expert
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Re: Simultaneous Ring