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Setting up call forwarding

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Setting up call forwarding

How do I set up call forwarding


Valued Contributor

Re: Setting up call forwarding

A good resource for step-by-step instructions on how to setup call forwarding with Xfinity Voice can be found at https://customer.xfinity.com/help-and-support/phone/forward-calls-with-call-forwarding/


Please be aware of the items under the Notes section at the top of the page, especially the information on what package the call forwarding is not available on. 


Also, if you desire to setup call forwarding from the Xfinity Connect app, information on how to do that can be found at https://customer.xfinity.com/help-and-support/xfinity-apps/forward-calls-using-xfinity-mobile-app/ and if you have questions about the app there is a specific forum for it in the Mobile Applications area.  Just thought I would provide the link here to the setup in case you were going to try and setup call forwarding from it rather than through the web portal.


Hope this helps,