Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now



Back to Top

Set number of rings

Posted by
Regular Visitor
  • Congrats on Posting your first topic!

Message 1 of 4

How do I set the number of rings before the voice mail operates?

Posted by
Silver Problem Solver

Message 2 of 4


Login to xfinity

Go to preference/voice/call forwarding and rings

Where it say rings then set the number to what ever you like before sending it to voice mail.

Posted by
Regular Contributor

Message 3 of 4

as usual, the help given is no good.


Setting teh number of rings only screws up my system today I went to that page and changed it from the 5 rings its been for y ears,  to 8 rings. Now my phone only rings only once an it hangs up on the caller.


Four hours later with tech support, they told me I cannot control the number of rings from the web page as that function does not work. She set it to 9 from her desk, we tested it and it works. Two hours later, I am now unable to get calls as it rings once  and hangs up instantly.


I have been on hold for three hours now, and have NO phone service. Great deal for $150 a month, huh.?


Here is a great hint I heard on the stupid menu system  " If you want to find out if your internet is out, go online and check it.. STOOOOOOPID!!!!



I would rather take out my own appendix with a warm spoon than deal with comcast. I know now one here cares, but they will get no more money out of me.. .

Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 4 of 4
I want to set my phone rings to 9. Right now it is 4 and I never reach it before it goes to voicemail.