Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,788,137

members

65

online now

1,938,302

discussions

Top

Remove phone number on account!!!

Contributor

Remove phone number on account!!!

I need someone from Comcast to resolve my issue!  I just got xfinity voice with a NEW phone number from Comcast. All works great.  My problem is that when I log into xfinity connect on my iphone or Comcast.net account on computer, my old at&t phone number shows up as well as my new Comcast number.  I did not port the old at&t number so why is it listed in my app and comcast.net page under voice?  Also it defaults to that number when I log in and I have to arrow down for the correct Comcast number.  I will PM a Comcast rep with the phone number in question. Please help!  Thanks.