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Readable voice mail

New Poster

Readable voice mail

A couple of weeks ago, I stopped receiving readable voicemail.   No email notification or .wav file either.  Comcast seems unable to fix.    Senior technicians don't fix.  Does anyone have the email of the head of customer service so I can write him directly?  Thanks.    

Silver Problem Solver

Re: Readable voice mail

Hello,

You can try this but I am not satisfied with we can help at all. I got more of a run around and got passed from one rep to another rep all what they can say is we can send a tech out when a tech is not needed to come out. They have not follow up or read any of my previous notes or anything. It is always we are sorry for your inconvience but nothing is being done.

 contact Comcast Corporate Customer Service (we_can_help@cable.comcast.com). You can also ask for help via Twitter (@ComcastCares), Facebook or the Comcast Direct Forum.

Hope you get your issue resolved in a timely matter.

New Poster

Re: Readable voice mail

Thanks.  Same answers I get.    

Frequent Visitor

Re: Readable voice mail

I have had the same issue for months. The problem is still not resolved.  I have had other issues.  Comcast support is the worst.  I have been a Comcast customer for over 30 years.