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Re: phone

Contributor

Re: phone

I noticed a little while ago that my home phone isn't working either.  Both phone lights are blinking and the line phone is dead.  Yesterday the comcast homepage and email was unavailable for a pretty long time.  WHAT IS GOING ON NOW???????

Official Employee

Re: phone

Hi 

 




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Contributor

Re: phone

It did get worked out while I was talking to a tech online. Had to reset the modem.  Apparetly for one reason or another it went offline.  Funny though, a few days later my internet wasn't working.  I reset the modem again and after a few minutes everything was okay again.  Maybe this modem is shot or on it's way out.  I've only had it maybe tops 3 years.

Official Employee

Re: phone

Hi 

 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon