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Re: comcast phone disconnected without notice

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Re: comcast phone disconnected without notice

In oct. I changed my phone lines from comcast residential to comcast business.  They were supposed to change the lines in late nov as I was going to be out of town.  Guess what, when I tried to call my home message I got the same answer.  I tried calling their service line and got the push this button runaround.  I just gave up and waited until I got back home and waited for the technician to show up.  When I told him what happened he said yes that does happen sometimes.  Now my business side is hooked up and as many other folks I cannot access the voice mail option on the internet.  If this is happening to more and more people I think there could be some legal action we could take.  There has to be some FCC regulation about this lack of support.