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Re: VM beeping but no messages

New Poster

Re: VM beeping but no messages

I signed up for the Triple Play package last November with XFINITY phone service added to my existing TV & Internet services.  All I want is a LIST of my outgoing phone calls that I can access daily.  Where can I find it here? 

 

Also, my understanding is that I have unlimited calls including long-distance within the U.S.  Is this true?

 

Thanks for you time and reply,

Lyn 

 

PS:  Why doesn't your "Spell Check" recognize XFINITY?  That's pretty lame!  

Cable Expert

Re: VM beeping but no messages

There are two voice packages, the more common one includes what is considered unlimited including long distance.

 

It will depend on what you signed up for on if you have unlimited or not.

 

Screen Shot 2013-01-12 at 8.57.34 PM.png

 

 

 

You can see your placed, received and missed calls online at Xfinity Connect, click on the voice tab and on the left choose placed calls.

 

Screen Shot 2013-01-12 at 9.02.36 PM.png




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Regular Contributor

Re: VM beeping but no messages

I'm sorry but you will have to call tech support and have a Trouble Ticket opened for the Digital Voice Center not working.

Gold Problem Solver

Re: VM beeping but no messages


Cameonet wrote: ... my understanding is that I have unlimited calls including long-distance within the U.S.  Is this true? ...

Be aware that Comcast's "Unlimited" phone service is actually limited to 5,000 minutes per month, or about 2.7 hours per day. See http://forums.comcast.com/t5/Customer-Service/Phone-being-disconnected-for-exceeding-5000-long-minut...


... Why doesn't your "Spell Check" recognize XFINITY?  That's pretty lame!  

Indeed.