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Re: Incoming calls go straight to voicemail

New Poster

Re: Incoming calls go straight to voicemail

Our home phone was forwarded to mobile phone during vacation - I now need to have calls go directly to phone and not my mobile.  How do I make the switch?

New Poster

Re: Incoming calls go straight to voicemail

my call go stright to auto voice and will not go to my home answer machine

Frequent Visitor

Re: Incoming calls go straight to voicemail

TO: HuskieBro

 

Trying entering *73 when you first hear the dialtone

You should hear a couple of dialtone beeps and then clear dialtone

 

This is in the event you entered *72 and forwarding phone/mobile # at the beginning of your vacation

 

Frequent Visitor

Re: Incoming calls go straight to voicemail

TO:  Sassie12345

 

Seems that you have your home phone machine set with more rings than the voice mail rings.

 

Try changing it in VOICE PREFERENCES - EDIT:

- Number of Prompts is defaulted to STANDARD

- Change to EXTENDED 

 

And maybe change your home phone ringing to a little less (but may not have to after setting the above)

 

Hope that helps.

 

~GG

New Poster

Re: Incoming calls go straight to voicemail

Same for my phone.  At 7:15 this morning it worked, and at 4PM the phone rings once and no one is there (only get dial tone.)  I just called Comcast service and the agent said she will excallate to the central office group and resolve within 24-72 hours!

 

 

New Poster

Re: Incoming calls go straight to voicemail

Same issue here but i fixed it.  Long into Xfinity, Voice/Text tab, go to Voice, Change Forwarding Settings.  While i was there also found that I could setup VM forwarding to my email. 

New Poster

Re: Incoming calls go straight to voicemail

I CAN'T GET PHONE CALLS BECAUSE MY PHONE KEEPS GOING TO VM, I HAVE AN ANSWERING MACHINE AND NOT VOICE MAIL SO HOW DO I FIX IT/

New Poster

Re: Incoming calls go straight to voicemail

My home calls go straight to email not even ringing the home phone. Checked settings all seem correct.
Phone has strange fast beeping with no dial tone.