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Re: Dropped calls

Frequent Visitor

Re: Dropped calls

Ive been experiencing the exact same thing for little over a week now.  I will speak with someone who not even lives 5 minutes from me and will totally disconnect.  Then I see my modem go out reload its not always in that order now my modem works fine.  But I just received a call today, and the ringer kept going as if it were stuck? This is a first, and then no dial tone at all for a few minutes on eaither cordless phone.  Then a dial tone comes back.  Yes a resolution would be appreciated.Smiley Wink

Cable Expert

Re: Dropped calls

If you haven't contacted Comcast support, please do that first.

 

If you already have had contact with Comcast support or if you have had techs out without resolution, then share your service history and it will be escalated to the Comcast Cares Team.




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