Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,785,903

members

8

online now

1,936,545

discussions

Top

Re: Cannot access voicemail with Smartzone!

Regular Visitor

Re: Cannot access voicemail with Smartzone!

I have had this problem for some time now and have chatted with Comcast support numerous times.  Each time they tell me it is fixed but to wait a week.  Guess what?  It never works.  Being able to check my voicemail online was a huge benefit so I'm not too happy to have it disappear.  Please Comcast get this glitch fixed! 

Official Employee

Re: Cannot access voicemail with Smartzone!

Hi sharonglover,

  We do not see anything wrong with your account?  Are you still having an issue?  If so could you please provide more details?  What exactly is not working and what exact error message are you getting?

 

Thanks,

aorapal





Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Regular Visitor

Re: Cannot access voicemail with Smartzone!

Wish I could get somebody to check my account too.  This seems to be a pervasive problem based upon the number of people having to resort to this blog to get support.

Retired Administrator

Re: Cannot access voicemail with Smartzone!

Hi GCAllison - can you please confirm if this was resolved for you?

Just 'Dete'
Retired Help Forums Admin



Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: Cannot access voicemail with Smartzone!

Was there any resolution?  I can't access voicemail with Smartzone.......haven't been able to for monts....hve called to no avail.

Regular Visitor

Re: Cannot access voicemail with Smartzone!

I thought it was just my telephone because I also cannot access voice mail on my phone