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Re: CALLER ID

New Poster

Re: CALLER ID

I would like to know if  I'm suppose to have caller ID on my TV.  I'm asking because I  just subscribe with  xfinity triple play.  Thanks!

Cable Expert

Re: CALLER ID

Triple Play subscribers with Motorola or Pace set top boxes or DVR's will automatically have UCID on the TV and PC.  If you have this equipment and it doesn't work, then it most likely is an account code issue that any Comcast CSR can fix.

 

 

If your in an area with Scientific Atlanta or Cisco equipment, the UCID on TV and PC is not yet avialble to you.  That feature will eventually be rolled out, and one reason for moving to I-Guide was the first step in offering these features.




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Problem Solver

Re: CALLER ID

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I have escalated your issue and someone will be in contact with you to get your caller id/TV working for you.




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Thanks
-Keisha-