Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,788,228

members

60

online now

1,938,349

discussions

Top

Re: Anonymous Call Rejection??

Contributor

Re: Anonymous Call Rejection??

So how do you block certain callers from calling?

Contributor

Re: Anonymous Call Rejection??

You would use the call screening option if you know the number calling

http://customer.comcast.com/Pages/FAQViewer.aspx?Guid=ab4a4879-1581-45d5-9a02-2cab0fa85f70

Contributor

Re: Anonymous Call Rejection??

Call screening only works with phone numbers that are the standard 10 digits long. Some of the phone numbers I'm getting are 11 and 12 digits long. Call screening will not accept this format. Any more ideas? this is really annoying. 

Connection Expert

Re: Anonymous Call Rejection??

Don't believe I have ever seen a 12 digit phone number.  Could you post it here in your thread?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Contributor

Re: Anonymous Call Rejection??

Here's an example of one of the numbers.

886204495111

Contributor

Re: Anonymous Call Rejection??

Screen shot 2011-03-15 at 1.14.31 PM.pngHere's a screen shot of some of the calls. Comcast can't help.