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Question about Caller Id. (CID)

Contributor

Question about Caller Id. (CID)

A friend recently changed her last name. The CID on my tv still showes her former name. How can I change the CID to her new name?

Official Employee

Re: Question about Caller Id. (CID)

Hi 

 


You can click on my name (ComcastPhill) and click on “Private Message Me”.

At the top of each Forum page you will see a small envelope

This is the icon for Private Messages, referred to as ‘PM’s’. A Private Message is a way to communicate in private, to another User, Moderator, or Administrator out of public view in the Forums.

The gray envelope icon will have a number next to it if you have any new messages waiting.

To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.




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Contributor

Re: Question about Caller Id. (CID)

Hello ComcastPhil. Thanks for your reply. She said that she has not updated her phone information yet, but is planning to.

Official Employee

Re: Question about Caller Id. (CID)

Hi 

 




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I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
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Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon