Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,787,978

members

59

online now

1,938,222

discussions

Top

Push green play button nothing happens (voicemail doesn't play)

New Poster

Push green play button nothing happens (voicemail doesn't play)

When I push the little green arrow to the left of the time indicator of any given message, I get a blue bar and two other green buttons, one play and one pause.  When I push the green play button nothing happens.  I would expect the cursor on the blue bar to move through the message but nothing happens at all.  Tried pushing pause to wake it up still nothing.

Cable Expert

Re: Push green play button nothing happens (voicemail doesn't play)

Can you try it using a different browser?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon