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Problem Saving when trying to delete blocked numbe

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Whenever I try to remove a blocked number in my blocked number list, it comes up with the error "Problem in Saving" and does not remove the number.

I already chatted with a Comcast agent, and she said to remove ONE number via the *60 method on my phone, and then try the online method again.

Well, I did, and I still cannot remove numbers from the online list.

Can someone escalate this to comcast?