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Premantly disable Calling waiting.

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Message 1 of 2
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This is obviously a known issue and it is driving me MADD!! I've been on the phone with customer support for hours and they keep telling me my issue is resolved and I have no call waiting but everytime I tell them to call me on another phone they see exactly what I mean and hand up or transfer me to another agent.. This is a horrible 1st impression I needed this phone for a work from home job and call waiting is not allowed.. No one seem to want to transfer me to tier 3 customer service where they supposedly have the proper resolution. I may have to cancel my service.
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Message 2 of 2
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I also need call waiting permanently disabled and voicemail too. I would also be switching services if this isn't resolved.