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Power is OUT no way to forwardt!!

New Poster

Power is OUT no way to forwardt!!


Vontage gives you the ability to set up a number to be forwarded to in case of power outage NOT after power outage.  My coworker did not making into work, she is disabeled and uses Outreach for transportation and was not able to contact them for a ride because she had no phone as they call her to confirm.  Vontage is ahead of the game by letting the user set up a number to forward their phone before an emergency exists.  Comcast should be utilizing this option.  Looking forward to hearing from you on this matter as it affects many people.  I also have Comast and live in the mountains where we get power outages during the winter and loose all forms of communication.  Come on Comcast think about your customers!!!  I will also follow up with Consumer Files to post.

Frequent Visitor

Re: Power is OUT no way to forwardt!!

Forwarding can be setup at any time through the app. You can forward to any number or setup the Voice 2go and the cell phone becomes the home phone as well.


Setup: http://customer.comcast.com/help-and-support/phone/activate-voice-2go


iOS: https://itunes.apple.com/us/app/xfinity-connect/id320788270?mt=8


Android: https://play.google.com/store/apps/details?id=net.comcast.ottclient